The Mothercare group is comprised principally of two iconic retail brands with international appeal: Mothercare and Early Learning Centre.
The group's brands operate through three distinct channels to market: UK stores, Direct (being the in-home and in-store internet-based businesses and catalogue mail order), and International, under which the group franchises (or participates in joint venture) operations delivering the Mothercare and Early Learning Centre brand retail operations in overseas markets.
Mothercare and Early Learning Centre
The Mothercare and Early Learning Centre brands are synonymous with children and parenting. Both brands carry with them a reputation for specialism, quality, safety and innovation in providing products and services for mothers, mothers-to-be, babies and young children. Both brands are passionate about their commitment to offering customers a multi-channel shopping environment through retail stores, catalogues and the internet, so that parents can meet the needs and aspirations for their children, worldwide.
Our global reach
The group sources the products it sells globally so as to anticipate and meet the needs of its customers. We do this by having people in our key operating countries. Whilst the principal office of the group is in the United Kingdom, it has invested significant resources in its sourcing and supply chain operations in Shanghai, Hong Kong, Bangalore, Singapore and the United Arab Emirates so that we can better understand and serve our customers' needs. Our buying and sourcing teams develop innovative products with our manufacturers; our supply chain partners help us deliver them through our warehouses to stores around the world where finally our retail and customer teams deliver specialist service to our customers. This specialist knowledge and service differentiates us from the competition thereby enhancing the Mothercare and Early Learning Centre brands.
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Helping parents is at the heart of what we do and part of every business decision we make. We also realise that we can have an indirect involvement in helping parents and their children, through various charity and community partnerships.
We implement our community engagement and charitable work through three separate initiatives:
Whether it's the pram you were pushed in, the gift you’ve bought a friend’s newborn or the toys you’ve bought your own child, Mothercare is a brand you and your family have trusted. Our stores are an established favourite on the UK high street and we’re now pushing to expand across the world – which is where you come in. Your talents and your skills are just what we’re looking for. We already have a presence in over 50 countries but we’re determined to do a lot more. So if you think you’ve got what it takes to excel in our global company, find out more about us, search our current vacancies and apply today.
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Simon Calver was appointed Chief Executive of Mothercare plc on 30th April 2012. He was recently CEO of Lovefilm, the online DVD and Digital Entertainment company, now part of Amazon Inc. | |
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Dominic Lavelle was appointed Interim Finance Director of Mothercare plc on 23 July 2012. | |
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Mike was appointed Managing Director to the UK business in August 2011. Previously Mike was on the Operating Board of ASDA/Wallmart. | |
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Jerry Cull is Group International Director and joined Mothercare in 1993 as a Regional Manager. | |
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Tim Ashby was appointed as Group General Counsel and Company Secretary in May 2010, moving to Mothercare from Yum! Brands, Inc.. | |
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I’ve been here for six years now. What struck me about Mothercare is that it is truly a user-focused company – design, innovation and specialism lie at the heart of what we do. No week is the same in design at Mothercare because it’s governed by where we are in the development of a particular product or the stage we’re at in what we call the buying calendar.
I’ve worked here since 2003 – starting as a buying assistant and working my way up. Mothercare’s such a respected brand and they invest so much into helping you to become the best you can be. The atmosphere is buzzy and creative and you get the feeling that we’re all pulling together to get great results. I’d definitely recommend it to a friend.
There are 196 countries in the world and the Mothercare Group has a presence in 56 of them. What’s exciting for me is the chance to break into new markets, bringing the Mothercare and ELC brands to parents all over the world. It’s great to be involved in bigger projects as well – our Far Eastern franchisees work with parenting groups and health authorities to provide some of the best workshops retail has to offer; and our Middle Eastern partners are trail blazers in national car seat safety education.
For me, Mothercare’s been an incredibly friendly and supportive place. I’ve had a lot of opportunity to build my career – courses and training have always been freely available. Actually, I’ve just completed the ‘Emerging Leader Programme’, which is held over nine-months and aims to prepare me to move up in the company.
As a place to work, Mothercare couldn’t be better. Everyone’s friendly and supportive and you just get so much opportunity to get on. They want you to challenge yourself and succeed. And as long as you’re tenacious, ambitious and can patiently work through problems, you’ll definitely build a great career here.
What makes Mothercare stand out in retail is that we put the customer at the heart of everything we do. We’re a specialist retailer in a niche market, so we need everyone to have the right focus to succeed. The company makes that clear for everyone through the DNA and the training that it gives all employees.
From working here I’ve realised that good communications skills are a must. You need to understand what your team need from you, whether it’s training, coaching or development, and make them feel valued as an integral part of Mothercare. It’s this commitment to its employees that makes this a very different and special place to work.
The best thing about working here is the respect that people have for each other. I’m seen as the expert in my role, people value my opinion and, consequently, it’s very easy to take pride in what I do. My colleagues are outstanding as well. You genuinely get the feeling that people care for each other and are trying their best for the company every day.
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